NH Business Review Column: Mean What You Say and Show it in Your Actions

According to Harvard Business Review, 57% of employees report not being given clear directions and 69% of managers are uncomfortable communicating with employees. No wonder I hear, “We need better communication!” at just about every workplace! When key communication elements are missing, people may become cynical and circulate rumors, diminishing morale and workplace productivity. “They don’t really mean what they say,” is an all-too-common workplace complaint. According to a Salesforce study, organizations that communicate ineffectively are more likely to have high employee turnover.

How are you doing as a leader when it comes to communication? Do people have a clear sense of what you are trying to communicate? Are there inconsistencies that fuel distrust? Are you applying effective listening skills and using feedback appropriately? List three specific things you could do to strengthen your communication effectiveness and reflect on how you might get help to up your communication leadership game.

Read the full column: https://read.nhbr.com/nh-business-review/2021/04/09/?utm_content=b50dab7b646a5a99dce665404d8d5ee4&utm_campaign=utm_roblydigitaledition&utm_source=Robly.com&utm_medium=email#?page=18&dpg=1&z=68